Micro Expressions 101
An introduction to micro-expressions — the brief facial expressions that reveal an emotion before the person has time to control it.
Foundation
Training
Behaviour, conversationand security culture
Practical training in reading behaviour, running a conversation and weighing an account. The courses are aimed at people whose work depends on understanding other people: security staff, investigators, journalists — and organisations that want a security culture made of something other than posters.
Course overview
Physical security stops at the door. What happens after that — who gets let in, who gets challenged, and what people say when they are challenged — is human. These courses cover that part of security.
Human behaviour
Reading what people show before they have time to edit it — in the face, in the body, in the surroundings, and in the account they give afterwards.
Micro Expressions 202
A continuation of 101 for participants who already have the foundation course and want to work further with micro-expressions in practice.
Advanced
Behavioural Analysis & Environmental Profiling 101
An introduction to behavioural analysis and environmental profiling: reading people and surroundings through what departs from the normal picture.
Foundation
Behavioural Analysis & Environmental Profiling 202
A continuation of 101 for participants who want to work further with behavioural analysis and environmental profiling.
Advanced
Statement Analysis
Analysis of written and spoken accounts — what word choice, structure and omissions reveal about a statement.
Conversation and elicitation
Elicitation is the art of obtaining information through an ordinary conversation. It is one of the most effective attack techniques there is — and one of the few you can train your way out of.
Elicitation 101
An introduction to elicitation: drawing information out in a conversation without asking the direct questions.
Foundation
Elicitation 202
A continuation of 101 for participants who already have the foundation course and want to work further with the techniques.
Advanced
Elicitation, communication and deception detection
Elicitation and conversational technique combined with work on the indicators of deception.
Counter-elicitation
The other side of the table: recognising when someone is trying to draw information out of you — and how to handle the conversation from there.
Intelligence and audience-specific courses
Courses cut to a particular profession or a particular task — and the intelligence course that underpins much of the rest of the work.
OSINT course
Open-source intelligence in practice: finding, assessing, documenting and reporting publicly available information.
Course for journalists
Conversational technique, behavioural reading and source evaluation arranged for journalistic work.
Course for security staff
Behaviour, conversation and verification arranged for guarding, reception and security functions.
Security culture through an understanding of human behaviour
How knowledge of human behaviour can be used to raise the security culture across a whole organisation.
The human factor is often the weakest link. With the right training it becomes the strongest defence.
Access cards, locks and procedures do not stop a person who is let in. An employee who asks one more question does.
Most attacks in the physical and human domain start with a conversation. That conversation can be trained — both running it and recognising it.
Security culture is not posters in the canteen. It is what people actually do when they are in doubt — and that is the behaviour the training aims at.
Price and practicalities
Price per participant
All prices are per participant and exclude VAT. All prices are indicative and can be adapted to the client's specific needs and the complexity of the engagement.
Next step
Test the assumptions.
Find the way in.
Tell us who needs training and what they should be able to do afterwards — then we will work out which course fits. The conversation costs nothing and commits you to nothing.